CHG0034210 - APEX Newbury PE Maintneance

Scheduled Maintenance Report for amatisnetworks

Completed

The scheduled maintenance has been completed.
Posted Apr 16, 2024 - 06:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 15, 2024 - 21:00 BST

Scheduled

The hardware vendor has recommended that we carry out a manual reload of the PE device as part of the fix for the issue that caused the unexpected reload on incident INC0050996. Customer services that terminate on this device will experience a loss of service for up to 12 minutes whilst the device reloads.

Customers that terminate on the device have been notified directly.
Posted Apr 05, 2024 - 12:08 BST
This scheduled maintenance affected: Connectivity (Ethernet Services (Fibre, EFM, GEA), xDSL Services (ADSL/FTTC)) and Core (Core Network Devices and Routing).