amatisnetworks Status

All Systems Operational

Connectivity Operational

Ethernet Services (Fibre, EFM, GEA) Operational

LTE (4G) Services Operational

xDSL Services (ADSL/FTTC) Operational

Cloud Services Operational

Virtual Datacentre (VDC) Operational

Virtual Private Servers (VPS) Operational

High Speed Storage Services Operational

Archival Backup Storage Services Operational

Core Operational

Core Network Devices and Routing Operational

Internet Transit Operational

Public Internet Peering Operational

Private Internet Peering Operational

Infrastructure Operational

Datacentre Issues Operational

Power Operational

Cooling Operational

Security Operational

Platform Services Operational

Service Availability Monitoring Operational

DNS Services Operational

amatis Email Services Operational

Customer Portals, Tools and Contact Operational

Customer Graphing Tools Operational

amatis Phone System Operational

Customer Support Portal Operational

amatis Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

CHG0031609 - Internet Peering Maintenance - At Risk - London Dec 11, 23:00 - Dec 12, 06:00 GMT

One of our Internet peering providers will be carrying out essential maintenance on their network in London. This is not expected to affect our service but as there will be hands on the ODFs and switches then it will be deemed 'At Risk' throughout. In the event that our service is affected customer traffic will re-route across alternative Internet links.

If any customers experience any issues during this time please raise to our Support team through the normal channels.
Posted on Dec 6, 16:27 GMT

CHG0031610 - Internet Peering Maintenance - At Risk - London Dec 16, 23:00 - Dec 17, 06:30 GMT

Past Incidents

Dec 11, 2019

CHG0031608 - Internet Peering Maintenance - At Risk - London

Completed - The scheduled maintenance has been completed.
Dec 11, 06:00 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 23:00 GMT

Scheduled - One of our Internet peering providers will be carrying out essential maintenance on their network in London. This is not expected to affect our service but as there will be hands on the ODFs and switches then it will be deemed 'At Risk' throughout. In the event that our service is affected customer traffic will re-route across alternative Internet links.

If any customers experience any issues during this time please raise to our Support team through the normal channels.
Dec 6, 16:26 GMT

Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

CHG0031569 - 3rd Party Maintenance - Newbury to London

Completed - The scheduled maintenance has been completed.
Nov 28, 08:30 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 21:00 GMT

Scheduled - One of our circuit providers will be carrying out essential maintenance on their transmission network, which will affect one of our core network links between Newbury and London. We will be re-routing customer traffic away from the affected link before the maintenance commences and will normalise the traffic once the circuit provider's work has completed.

This maintenance is not expected to directly affect customer services, and is an 'At Risk' notification only. If any customers experience any issues during this time please raise to our Support team through the normal channels.
Nov 22, 11:14 GMT