Monitoring - Engineers have repaired fibre damage and service should now be restored.
Apr 29, 2026 - 18:51 BST
Apr 29, 2026 - 18:51 BST
Identified - Engineers identified a potential fibre break. They are going to investigate further and continue to work on resolving this issue.
Apr 29, 2026 - 15:59 BST
Apr 29, 2026 - 15:59 BST
Investigating - We are seeing all services down in APEX CLFAR. Fibre engineers are on site investigating this issue.
Apr 29, 2026 - 15:09 BST
Apr 29, 2026 - 15:09 BST
Connectivity
Major Outage
Ethernet Services (Fibre, EFM, GEA)
Major Outage
LTE (4G) Services
Operational
xDSL Services (ADSL/FTTC)
Operational
Colocation (Network Connectivity)
Operational
Cloud Services
Operational
Virtual Datacentre (VDC)
Operational
Virtual Private Servers (VPS)
Operational
High Speed Storage Services
Operational
Archival Backup Storage Services
Operational
Cloud Connect Backup Storage Service
Operational
Core
Operational
Core Network Devices and Routing
Operational
Internet Transit
Operational
Public Internet Peering
Operational
Private Internet Peering
Operational
Infrastructure
Operational
Datacentre Issues
Operational
Power
Operational
Cooling
Operational
Security
Operational
Platform Services
Operational
Service Availability Monitoring
Operational
DNS Services
Operational
amatis Email Services
Operational
Customer Portals, Tools and Contact
Operational
Customer Graphing Tools
Operational
amatis Phone System
Operational
Customer Support Portal
Operational
amatis Website
Operational
Cloud Services Management Portal
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance