All Systems Operational
Connectivity Operational
Ethernet Services (Fibre, EFM, GEA) ? Operational
LTE (4G) Services ? Operational
xDSL Services (ADSL/FTTC) ? Operational
Colocation (Network Connectivity) Operational
Cloud Services Operational
Virtual Datacentre (VDC) Operational
Virtual Private Servers (VPS) Operational
High Speed Storage Services ? Operational
Archival Backup Storage Services ? Operational
Core Operational
Core Network Devices and Routing ? Operational
Internet Transit ? Operational
Public Internet Peering ? Operational
Private Internet Peering ? Operational
Infrastructure Operational
Datacentre Issues ? Operational
Power ? Operational
Cooling ? Operational
Security ? Operational
Platform Services Operational
Service Availability Monitoring ? Operational
DNS Services ? Operational
amatis Email Services ? Operational
Customer Portals, Tools and Contact Operational
Customer Graphing Tools ? Operational
amatis Phone System ? Operational
Customer Support Portal ? Operational
amatis Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 27, 2021

No incidents reported today.

Oct 26, 2021

No incidents reported.

Oct 25, 2021

No incidents reported.

Oct 24, 2021

No incidents reported.

Oct 23, 2021

No incidents reported.

Oct 22, 2021

No incidents reported.

Oct 21, 2021
CHG0032956 - 3rd party maintenance - LD5 Slough
Completed - The scheduled maintenance has been completed.
Oct 21, 08:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 18:00 BST
Scheduled - One of our circuit providers will be carrying out fibre splicing in Slough LD5 area. This work should not impact any live services, but we will divert traffic away from our Slough LD5 to Reading Data Centre core link as a precaution.
This maintenance is also a risk to a Slough LD5 to Gloucester Exchange core link.

If any customers experience any issues during this time please raise to our Support team through the normal channels.
Oct 19, 10:41 BST
Oct 20, 2021
CHG0032954 - amatis Cloud Software Upgrades
Completed - The scheduled maintenance has been completed.
Oct 20, 15:03 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 09:30 BST
Scheduled - We will be performing software upgrades to the amatis cloud during the specified time. Intermittent access will be around 15 minutes per site. While this is work is being undertaken you may not be able to manage your VMs from the dashboards, however they will continue to operate normally. If you need to make changes during this time period then please raise a support incident. We advise completing any work before or after the maintenance period. Any questions, please direct them to us through the usual channels.
Oct 15, 11:38 BST
CHG0032938 - 3rd party maintenance - LD5 Slough
Completed - The scheduled maintenance has been completed.
Oct 20, 08:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 18:00 BST
Scheduled - One of our circuit providers will be carrying out fibre splicing in Slough LD5 area. This work should not impact any live services, but we will divert traffic away from our Slough LD5 to Reading Data Centre core link as a precaution.
This maintenance is also a risk to a Slough LD5 to Gloucester Exchange core link.

If any customers experience any issues during this time please raise to our Support team through the normal channels.
Oct 14, 16:45 BST
Oct 19, 2021
Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021
CHG0032923 - Internet Peering Maintenance - Slough
Completed - The scheduled maintenance has been completed.
Oct 15, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 21:01 BST
Scheduled - One of our Internet peering providers will be carrying out essential maintenance on their network in Slough. We will be routing traffic to alternate Internet peering connections during this maintenance.

If any customers experience any issues during this time please raise to our Support team through the normal channels.
Oct 6, 11:59 BST
CHG0032936 - 3rd party maintenance - LD5 Slough
Completed - The scheduled maintenance has been completed.
Oct 15, 08:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 18:02 BST
Scheduled - One of our circuit providers will be carrying out fibre splicing in Slough LD5 area. This work should not impact any live services, but we will divert traffic away from our Slough LD5 to Reading Data Centre core link as a precaution.
This maintenance is also a risk to our Slough LD5 to Gloucester Exchange core link.

If any customers experience any issues during this time please raise to our Support team through the normal channels.
Oct 11, 13:24 BST
Oct 14, 2021
Oct 13, 2021

No incidents reported.

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