All Systems Operational
Connectivity Operational
Ethernet Services (Fibre, EFM, GEA) ? Operational
LTE (4G) Services ? Operational
xDSL Services (ADSL/FTTC) ? Operational
Colocation (Network Connectivity) Operational
Cloud Services Operational
Virtual Datacentre (VDC) Operational
Virtual Private Servers (VPS) Operational
High Speed Storage Services ? Operational
Archival Backup Storage Services ? Operational
Core Operational
Core Network Devices and Routing ? Operational
Internet Transit ? Operational
Public Internet Peering ? Operational
Private Internet Peering ? Operational
Infrastructure Operational
Datacentre Issues ? Operational
Power ? Operational
Cooling ? Operational
Security ? Operational
Platform Services Operational
Service Availability Monitoring ? Operational
DNS Services ? Operational
amatis Email Services ? Operational
Customer Portals, Tools and Contact Operational
Customer Graphing Tools ? Operational
amatis Phone System ? Operational
Customer Support Portal ? Operational
amatis Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 26, 2021

No incidents reported today.

Feb 25, 2021
CHG0032461 - xDSL Services Planned Maintenance
Completed - The scheduled maintenance has been completed.
Feb 25, 06:01 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 00:03 GMT
Scheduled - One of our suppliers is performing maintenance on their network, which may affect xDSL services over our network. The expected downtime for services is up to 1 hour whilst this work is carried out. If any sessions remain down following the maintenance then please reboot the CPE device prior to raising a fault on our support portal.
Feb 12, 15:00 GMT
Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021
CHG0032443 - xDSL Services Planned Maintenance
Completed - The scheduled maintenance has been completed.
Feb 18, 06:01 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 00:01 GMT
Scheduled - One of our suppliers is performing maintenance on their network, which may affect xDSL services over our network. The expected downtime for services is up to 1 hour whilst this work is carried out. If any sessions remain down following the maintenance then please reboot the CPE device prior to raising a fault on our support portal.
Feb 12, 15:07 GMT
Feb 17, 2021
Amatis Cloud Maintenance
Completed - The scheduled maintenance has been completed.
Feb 17, 23:39 GMT
Verifying - Verification is currently underway for the maintenance items.
Feb 17, 23:31 GMT
Update - Due to tasks taking longer than usual, we have extended this maintenance by 2 hours. Further updates will be provided in due course.
Feb 17, 21:53 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 19:00 GMT
Scheduled - During this maintenance window the amatis Cloud Director interface will be going down to perform regular patching activities. You may experience errors while trying to complete tasks in the amatis Cloud Director interface during this time. Please refrain from starting any tasks until after the maintenance window is complete and the all-clear is sent out.
Feb 17, 14:01 GMT
Feb 16, 2021

No incidents reported.

Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.

Feb 13, 2021

No incidents reported.

Feb 12, 2021

No incidents reported.

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