All Systems Operational
Connectivity Operational
Ethernet Services (Fibre, EFM, GEA) ? Operational
LTE (4G) Services ? Operational
xDSL Services (ADSL/FTTC) ? Operational
Cloud Services Operational
Virtual Datacentre (VDC) Operational
Virtual Private Servers (VPS) Operational
High Speed Storage Services ? Operational
Archival Backup Storage Services ? Operational
Core Operational
Core Network Devices and Routing ? Operational
Internet Transit ? Operational
Public Internet Peering ? Operational
Private Internet Peering ? Operational
Infrastructure Operational
Datacentre Issues ? Operational
Power ? Operational
Cooling ? Operational
Security ? Operational
Platform Services Operational
Service Availability Monitoring ? Operational
DNS Services ? Operational
amatis Email Services ? Operational
Customer Portals, Tools and Contact Operational
Customer Graphing Tools ? Operational
amatis Phone System ? Operational
Customer Support Portal ? Operational
amatis Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
CHG0031027 - amatis Management Firewall Maintenance Mar 25, 16:30-20:00 GMT
amatis Networks will be carrying out essential maintenance on our management firewalls. We do not expect any customer impact from this work, however, customer access to PDU and KVMs is deemed 'At Risk' during this maintenance. If any customers experience issues with their access to the PDU/KVMs then please let our Service Desk know and they'll be able to assist.
Posted on Mar 20, 10:23 GMT
CHG0031042 - xDSL Services Interconnect Maintenance Mar 27, 00:01-06:01 GMT
One of our suppliers is performing maintenance on their network in Edinburgh, which may affect xDSL services over our network. The expected downtime for services is up to 75 minutes whilst this work is carried out. If any sessions remain down following the maintenance then please reboot the CPE device prior to raising a fault on our support portal
Posted on Mar 21, 15:26 GMT
Past Incidents
Mar 25, 2019

No incidents reported today.

Mar 24, 2019

No incidents reported.

Mar 23, 2019

No incidents reported.

Mar 22, 2019

No incidents reported.

Mar 21, 2019

No incidents reported.

Mar 20, 2019

No incidents reported.

Mar 19, 2019

No incidents reported.

Mar 18, 2019
CHG0031026 - xDSL Services Interconnect Maintenance
Completed - Good Morning,

Please note that our circuit provider has cancelled this maintenance. Should a new date be required we will send out a new notification.

Apologies for any inconvenience.
Mar 18, 11:10 GMT
Scheduled - One of our suppliers is performing maintenance on their network in Edinburgh, which may affect xDSL services over our network. The expected downtime for services is up to 75 minutes whilst this work is carried out. If any sessions remain down following the maintenance then please reboot the CPE device prior to raising a fault on our support portal
Mar 15, 14:38 GMT
Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019
CHG0030997 - xDSL Services Interconnect Maintenance
Completed - The scheduled maintenance has been completed.
Mar 12, 06:01 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 00:01 GMT
Scheduled - One of our suppliers is performing maintenance on their network in Edinburgh, which may affect xDSL services over our network. The expected downtime for services is up to 75 minutes whilst this work is carried out. If any sessions remain down following the maintenance then please reboot the CPE device prior to raising a fault on our support portal
Mar 8, 10:37 GMT
Mar 11, 2019

No incidents reported.

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