Scheduled - One of our circuit providers will be carrying out emergency maintenance on their network, which may affect one of our core network links between Reading and Slough. We will be re-routing customer traffic away from the affected link before the maintenance commences and will normalise the traffic once the circuit provider's work has completed.

This maintenance is not expected to directly affect customer services, and is an 'At Risk' notification only. If any customers experience any issues during this time please raise to our Support team through the normal channels.
Aug 11, 15:52 BST

Scheduled - One of our suppliers is performing maintenance on their network, which may affect xDSL services over our network. The expected downtime for services is up to 1 hour whilst this work is carried out. If any sessions remain down following the maintenance then please reboot the CPE device prior to raising a fault on our support portal
Jul 29, 10:02 BST

Scheduled - amatis Networks will be performing and emergency software upgrade on a switch platform in our Reading Data Centre (RDC) to resolve a memory leak. During this time we anticipate a loss of service for up to 5 minutes. Any customers with PE resilient connects will have no loss of production traffic, however there will be a loss of redundancy.

All directly impacted customers will be individually notified.
Aug 11, 18:56 BST

Scheduled - One of our circuit providers will be carrying out essential maintenance to divert a cable around some road/building works. As this may affect one of our core network links between Bracknell and Slough we will be re-routing customer traffic away from the affected link before the maintenance commences and will normalise the traffic once the circuit provider's work has completed.

This maintenance is not expected to directly affect customer services, and is an 'At Risk' notification only. If any customers experience any issues during this time please raise to our Support team through the normal channels.
Aug 3, 10:26 BST