Update - We have again been continuing to monitor this closely overnight and have seen no further attacks since 18:20 BST 21/06/21. Traffic patterns on the network appear normal and services should be operational. Any customers still seeing an issues please raise an incident with the Support team to investigate.
Jun 23, 08:14 BST
Jun 23, 08:14 BST
Update - We have been continuing to monitor this closely overnight and have seen no further attacks since 18:20 BST 21/06/21. Traffic patterns on the network appear normal this morning and services should be operational. Any customers still seeing an issues please raise an incident with the Support team to investigate.
Jun 22, 11:41 BST
Jun 22, 11:41 BST
Monitoring - Further mitigations were deployed and we saw traffic levels drop to normal levels at 18:20 BST. We are continuing to monitor for further waves of attack on the network.
Jun 21, 22:00 BST
Jun 21, 22:00 BST
Update - At approx 17:50 we started to experience another wave of attack. We are currently putting in place further mitigations against this traffic.
Jun 21, 18:14 BST
Jun 21, 18:14 BST
Update - We are continuing to work on this issue. Currently traffic levels are back down to normal levels and we have mitigations currently in place. Any customers still seeing DNS issues from this may want to temporarily try a public DNS server whilst this incident is ongoing.
Jun 21, 15:29 BST
Jun 21, 15:29 BST
Identified - We are seeing a large increase in DDoS traffic - we are working to mitigate this new wave
Jun 21, 12:00 BST
Jun 21, 12:00 BST
Update - We are seeing our mitigation working - and traffic levels have reduced significantly. We are continuing to monitor closely and work with our upstream transit providers to filter the traffic.
Jun 21, 09:44 BST
Jun 21, 09:44 BST
Update - We are seeing another DDOS wave and are blackholing traffic to affected IPs. We will provide another update shortly.
Jun 21, 08:41 BST
Jun 21, 08:41 BST
Update - We are continuing to monitor for any further issues.
Jun 20, 20:41 BST
Jun 20, 20:41 BST
Monitoring - We are seeing normal traffic levels continue and services remain stable since our upstream carriers applied the requested filters and blackhole routing.
We are keeping this under monitor
Jun 20, 20:39 BST
We are keeping this under monitor
Jun 20, 20:39 BST
Identified - We have been liaising with our upstream carriers and they have applied some filters and blackhole routing to mitigate the attack. We are gradually seeing traffic levels drop and some services restore.
Jun 20, 18:45 BST
Jun 20, 18:45 BST
Investigating - We are currently experiencing major packet loss and interruptions due to a suspected DDoS attack on the amatis Network.
Jun 20, 17:57 BST
Jun 20, 17:57 BST
Connectivity
Operational
Ethernet Services (Fibre, EFM, GEA)
?
Operational
LTE (4G) Services
?
Operational
xDSL Services (ADSL/FTTC)
?
Operational
Colocation (Network Connectivity)
Operational
Cloud Services
Operational
Virtual Datacentre (VDC)
Operational
Virtual Private Servers (VPS)
Operational
High Speed Storage Services
?
Operational
Archival Backup Storage Services
?
Operational
Core
Partial Outage
Core Network Devices and Routing
?
Operational
Internet Transit
?
Operational
Public Internet Peering
?
Partial Outage
Private Internet Peering
?
Operational
Infrastructure
Operational
Datacentre Issues
?
Operational
Power
?
Operational
Cooling
?
Operational
Security
?
Operational
Platform Services
Operational
Service Availability Monitoring
?
Operational
DNS Services
?
Operational
amatis Email Services
?
Operational
Customer Portals, Tools and Contact
Operational
Customer Graphing Tools
?
Operational
amatis Phone System
?
Operational
Customer Support Portal
?
Operational
amatis Website
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance