All Systems Operational
Connectivity
Operational
Ethernet Services (Fibre, EFM, GEA)
?
Operational
LTE (4G) Services
?
Operational
xDSL Services (ADSL/FTTC)
?
Operational
Colocation (Network Connectivity)
Operational
Cloud Services
Operational
Virtual Datacentre (VDC)
Operational
Virtual Private Servers (VPS)
Operational
High Speed Storage Services
?
Operational
Archival Backup Storage Services
?
Operational
Cloud Connect Backup Storage Service
?
Operational
Core
Operational
Core Network Devices and Routing
?
Operational
Internet Transit
?
Operational
Public Internet Peering
?
Operational
Private Internet Peering
?
Operational
Infrastructure
Operational
Datacentre Issues
?
Operational
Power
?
Operational
Cooling
?
Operational
Security
?
Operational
Platform Services
Operational
Service Availability Monitoring
?
Operational
DNS Services
?
Operational
amatis Email Services
?
Operational
Customer Portals, Tools and Contact
Operational
Customer Graphing Tools
?
Operational
amatis Phone System
?
Operational
Customer Support Portal
?
Operational
amatis Website
?
Operational
Cloud Services Management Portal
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
CHG0034629 - Planned Network Upgrades
Jan 23, 2025 21:00 - Jan 24, 2025 06:00 GMT
Hello,
We plan to carry out upgrades across our network in January.
We’re writing to you, as your connectivity may be affected while we carry out this work. It’s important that you read this communication and share it with relevant members of your team.
This proactive upgrade enhances network resilience and introduces advanced security measures, laying the groundwork for the development of new connectivity services.
- upgrade details -
Date: 23 January 2025, 21:00 - 06:00 BST.
Services affected: Broadband and Ethernet.
Expected service impact: During this period your connection may experience interruptions.
- important notes -
A contingency date has been scheduled for 10 February 2025, from 21:00 to 06:00 GMT, if further work is necessary. If this becomes the case, we’ll notify you straight away.
We apologise for any inconvenience and appreciate your patience as we undertake this important work.
Thanks,
Posted on Dec 23, 2024 - 11:00 GMT
We plan to carry out upgrades across our network in January.
We’re writing to you, as your connectivity may be affected while we carry out this work. It’s important that you read this communication and share it with relevant members of your team.
This proactive upgrade enhances network resilience and introduces advanced security measures, laying the groundwork for the development of new connectivity services.
- upgrade details -
Date: 23 January 2025, 21:00 - 06:00 BST.
Services affected: Broadband and Ethernet.
Expected service impact: During this period your connection may experience interruptions.
- important notes -
A contingency date has been scheduled for 10 February 2025, from 21:00 to 06:00 GMT, if further work is necessary. If this becomes the case, we’ll notify you straight away.
We apologise for any inconvenience and appreciate your patience as we undertake this important work.
Thanks,
Posted on Dec 23, 2024 - 11:00 GMT