All Systems Operational
Connectivity Operational
Ethernet Services (Fibre, EFM, GEA)   ? Operational
LTE (4G) Services   ? Operational
xDSL Services (ADSL/FTTC)   ? Operational
Cloud Services Operational
Virtual Datacentre (VDC)   Operational
Virtual Private Servers (VPS)   Operational
High Speed Storage Services   ? Operational
Archival Backup Storage Services   ? Operational
Core Operational
Core Network Devices and Routing   ? Operational
Internet Transit   ? Operational
Public Internet Peering   ? Operational
Private Internet Peering   ? Operational
Infrastructure Operational
Datacentre Issues   ? Operational
Power   ? Operational
Cooling   ? Operational
Security   ? Operational
Platform Services Operational
Service Availability Monitoring   ? Operational
DNS Services   ? Operational
amatis Email Services   ? Operational
Customer Portals, Tools and Contact Operational
Customer Graphing Tools   ? Operational
amatis Phone System   ? Operational
Customer Support Portal   ? Operational
amatis Website   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
CHG0030851 - xDSL Services Interconnect Maintenance Jan 23, 00:01-06:01 GMT
One of our suppliers is performing maintenance on their network in London Faraday, which may affect xDSL services over our network. The expected downtime for services is up to 60 minutes whilst this work is carried out. If any sessions remain down following the maintenance then please reboot the CPE device prior to raising a fault on our support portal.
Posted on Jan 11, 14:38 GMT
CHG0030858 - xDSL Services Interconnect Maintenance Jan 25, 00:00-06:00 GMT
One of our suppliers is performing maintenance on their network in London Stepney Green, which may affect xDSL services over our network. The expected downtime for services is up to 75 minutes whilst this work is carried out. If any sessions remain down following the maintenance then please reboot the CPE device prior to raising a fault on our support portal
Posted on Jan 14, 10:50 GMT
Past Incidents
Jan 19, 2019

No incidents reported today.

Jan 18, 2019

No incidents reported.

Jan 17, 2019
CHG0030881 - Planned Network Maintenance - Cloud Services
Completed - The scheduled maintenance has been completed.
Jan 17, 20:15 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 18:15 GMT
Scheduled - amatis Networks will be doing essential maintenance on our Cloud platform. During this time there will be a loss of high availability and portal access on the VDC/VPS.
Jan 17, 13:03 GMT
Jan 16, 2019

No incidents reported.

Jan 15, 2019

No incidents reported.

Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019
CHG0030843 - Planned Network Maintenance - Cloud Services
Completed - The scheduled maintenance has been completed.
Jan 11, 00:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 18:00 GMT
Scheduled - amatis Networks will be performing essential maintenance at our Reading Data Centre to upgrade our Virtualisation platform. We do not anticipate any customer services will be affected by this maintenance as there is sufficient resource for fail-over.
Jan 7, 16:40 GMT
Jan 9, 2019

No incidents reported.

Jan 8, 2019

No incidents reported.

Jan 7, 2019

No incidents reported.

Jan 6, 2019

No incidents reported.

Jan 5, 2019

No incidents reported.

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