amatisnetworks Status

All Systems Operational

Connectivity Operational

Ethernet Services (Fibre, EFM, GEA) Operational

LTE (4G) Services Operational

xDSL Services (ADSL/FTTC) Operational

Colocation (Network Connectivity) Operational

Cloud Services Operational

Virtual Datacentre (VDC) Operational

Virtual Private Servers (VPS) Operational

High Speed Storage Services Operational

Archival Backup Storage Services Operational

Cloud Connect Backup Storage Service Operational

Core Operational

Core Network Devices and Routing Operational

Internet Transit Operational

Public Internet Peering Operational

Private Internet Peering Operational

Infrastructure Operational

Datacentre Issues Operational

Power Operational

Cooling Operational

Security Operational

Platform Services Operational

Service Availability Monitoring Operational

DNS Services Operational

amatis Email Services Operational

Customer Portals, Tools and Contact Operational

Customer Graphing Tools Operational

amatis Phone System Operational

Customer Support Portal Operational

amatis Website Operational

Cloud Services Management Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 26, 2026

No incidents reported today.

Feb 25, 2026

INC0064116 - APEX Newbury Exchange (THNU) - Loss of service

Resolved - The replacement device is operating normally, and all services remain fully stable. Our monitoring confirms there are no ongoing issues, and no further impact is expected.

We apologise for the disruption this incident caused and appreciate your patience while we worked to restore service.
Feb 25, 16:36 GMT

Monitoring - The faulty device has now been replaced and all services have recovered. Our monitoring confirms that everything is operating normally.

We will continue to observe the device closely, but no further impact is expected.

Thank you for your patience while we completed this work.
Feb 24, 15:04 GMT

Update - Our engineers are currently travelling to site with spare hardware to replace the affected equipment. We will provide the next update once they arrive on site and begin installation.

Thank you for your patience while we work to restore full service.
Feb 24, 10:02 GMT

Investigating - We are currently investigating intermittent loss of service at the APEX Newbury exchange, which is affecting ethernet and xDSL services.
Feb 24, 08:48 GMT

Feb 24, 2026

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.