All Systems Operational
Connectivity Operational
Ethernet Services (Fibre, EFM, GEA) ? Operational
LTE (4G) Services ? Operational
xDSL Services (ADSL/FTTC) ? Operational
Colocation (Network Connectivity) Operational
Cloud Services Operational
Virtual Datacentre (VDC) Operational
Virtual Private Servers (VPS) Operational
High Speed Storage Services ? Operational
Archival Backup Storage Services ? Operational
Core Operational
Core Network Devices and Routing ? Operational
Internet Transit ? Operational
Public Internet Peering ? Operational
Private Internet Peering ? Operational
Infrastructure Operational
Datacentre Issues ? Operational
Power ? Operational
Cooling ? Operational
Security ? Operational
Platform Services Operational
Service Availability Monitoring ? Operational
DNS Services ? Operational
amatis Email Services ? Operational
Customer Portals, Tools and Contact Operational
Customer Graphing Tools ? Operational
amatis Phone System ? Operational
Customer Support Portal ? Operational
amatis Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
CHG0032797 - Core network routing and capacity upgrades Jul 26, 20:00 - Jul 27, 02:00 BST
amatis will be carrying out core network routing changes to make use of recent capacity upgrades on the network between Slough LD5 and London Telehouse. This work is not expected to cause any impact to customer services but customer services are deemed 'at risk' throughout the maintenance window.
Posted on Jul 22, 16:18 BST
Past Incidents
Jul 25, 2021

No incidents reported today.

Jul 24, 2021

No incidents reported.

Jul 23, 2021
CHG0032765 - 3rd Party Maintenance - Bracknell
Completed - The scheduled maintenance has been completed.
Jul 23, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 00:01 BST
Scheduled - One of our circuit providers will be carrying out essential maintenance on their network equipment in the Bracknell area. This will affect one of our links into APEX Bracknell site. We will be re-routing traffic away from the affected link to reduce the risk to customer services.

If any customers experience any issues during this time please raise to our Support team through the normal channels.
Jul 7, 08:25 BST
Jul 22, 2021
CHG0032757 - 3rd Party Maintenance - Reading
Completed - The scheduled maintenance has been completed.
Jul 22, 08:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 22:01 BST
Scheduled - One of our circuit providers will be carrying out essential maintenance on their network equipment in the Reading area. This will affect one of our links into APEX Reading South site. We will be re-routing traffic away from the affected link to reduce the risk to customer services.

If any customers experience any issues during this time please raise to our Support team through the normal channels.
Jul 7, 08:17 BST
Jul 21, 2021
CHG0032777 - 3rd party maintenance - LD5 Slough to Telehouse London
Completed - The scheduled maintenance has been completed.
Jul 21, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 18:00 BST
Scheduled - One of our circuit providers will be carrying out essential maintenance on their network, which will affect one of our network links from LD5 Slough to Telehouse London. We will be re-routing traffic away from the affected link to reduce the risk to customer services.

If any customers experience any issues during this time please raise to our Support team through the normal channels.
Jul 19, 08:24 BST
Jul 20, 2021
Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021
CHG0032774 - 3rd party maintenance - LD5 Slough to Telehouse London
Completed - The scheduled maintenance has been completed.
Jul 17, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 18:00 BST
Scheduled - One of our circuit providers will be carrying out essential maintenance on their network, which will affect our network link from LD5 Slough to Telehouse London. We will be re-routing traffic away from the affected link to reduce the risk to customer services.

If any customers experience any issues during this time please raise to our Support team through the normal channels.
Jul 8, 09:53 BST
Jul 16, 2021
Jul 15, 2021

No incidents reported.

Jul 14, 2021

No incidents reported.

Jul 13, 2021

No incidents reported.

Jul 12, 2021

No incidents reported.

Jul 11, 2021

No incidents reported.

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