All Systems Operational
Connectivity Operational
Ethernet Services (Fibre, EFM, GEA) ? Operational
LTE (4G) Services ? Operational
xDSL Services (ADSL/FTTC) ? Operational
Cloud Services Operational
Virtual Datacentre (VDC) Operational
Virtual Private Servers (VPS) Operational
High Speed Storage Services ? Operational
Archival Backup Storage Services ? Operational
Core Operational
Core Network Devices and Routing ? Operational
Internet Transit ? Operational
Public Internet Peering ? Operational
Private Internet Peering ? Operational
Infrastructure Operational
Datacentre Issues ? Operational
Power ? Operational
Cooling ? Operational
Security ? Operational
Platform Services Operational
Service Availability Monitoring ? Operational
DNS Services ? Operational
amatis Email Services ? Operational
Customer Portals, Tools and Contact Operational
Customer Graphing Tools ? Operational
amatis Phone System ? Operational
Customer Support Portal ? Operational
amatis Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 8, 2020

No incidents reported today.

Apr 7, 2020

No incidents reported.

Apr 6, 2020

No incidents reported.

Apr 5, 2020

No incidents reported.

Apr 4, 2020

No incidents reported.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020
Completed - This maintenance has been completed successfully. If any customers are experiencing any issues currently please get in touch with our Support team in the normal way
Mar 25, 22:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 21:00 GMT
Scheduled - amatis will be carrying out essential maintenance on APEX backhaul into Bracknell. amatis do not expect this work to be service affecting however, customer services delivered into this site will be 'At Risk' throughout the maintenance.

Work is expected to take place within the first two hours of the maintenance window.

Please note that this maintenance originally scheduled for 24/03/20 did not go ahead (please ignore the notifications received this morning as they were sent in error) and we will be invoking the contingency date of tonight, 25/03/20.

Apologies for any inconvenience caused
Mar 25, 15:40 GMT
Completed - The scheduled maintenance has been completed.
Mar 25, 02:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 21:01 GMT
Scheduled - amatis will be carrying out essential maintenance on APEX backhaul into Bracknell. amatis do not expect this work to be service affecting however, customer services delivered into this site will be 'At Risk' throughout the maintenance.

Work is expected to take place within the first two hours of the maintenance window.

Please note that a contingency date has also been scheduled should this maintenance not be able to be carried out on the date specified. If this is the case we will notify customers accordingly.

The contingency date is: 25/03/2020 21:00-02:00 GMT
Mar 19, 16:50 GMT