This work has been completed. If any customers are experiencing an issue please get in touch through the normal channels.
Posted Apr 29, 2021 - 23:06 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 29, 2021 - 20:00 BST
Scheduled
amatis will be replacing a faulty switch in our Telehouse East POP, which will affect customers that terminate on this switch directly as well as xDSL connections. The expected downtime for customer services will be up to 1 hour whilst connections are migrated to the replacement switch. Customers that are directly affected by this maintenance have been notified directly.
This maintenance will also affect one of our core network links and a public Internet peering LAN connection. This may cause some brief sub-optimal routing and/or latency.
xDSL customers may see some brief interruption whilst the connections migrate over to alternative LNS devices.
All other services that pass through this POP but are not directly affected are deemed at risk whilst the maintenance takes place.
Posted Apr 23, 2021 - 09:41 BST
This scheduled maintenance affected: Connectivity (Ethernet Services (Fibre, EFM, GEA), LTE (4G) Services, xDSL Services (ADSL/FTTC)) and Core (Core Network Devices and Routing, Public Internet Peering).