Update - We are continuing to investigate this issue.
Aug 22, 2025 - 16:39 BST
Aug 22, 2025 - 16:39 BST
Investigating - amatis will be performing essential maintenance on our core infrastructure, which may impact platform services across our network, including DNS resolution.
Maintenance Window
Date: Thursday, 28th August 2025
Time: 18:00 to 21:00 BST
During this period, only one DNS server will be impacted at a time. Users may experience intermittent connectivity issues or degraded performance on services reliant on DNS.
This maintenance is part of ongoing efforts to enhance infrastructure reliability and performance.
If you have any questions or encounter issues outside the maintenance window, please contact support@amatisnetworks.com
Aug 22, 2025 - 16:38 BST
Maintenance Window
Date: Thursday, 28th August 2025
Time: 18:00 to 21:00 BST
During this period, only one DNS server will be impacted at a time. Users may experience intermittent connectivity issues or degraded performance on services reliant on DNS.
This maintenance is part of ongoing efforts to enhance infrastructure reliability and performance.
If you have any questions or encounter issues outside the maintenance window, please contact support@amatisnetworks.com
Aug 22, 2025 - 16:38 BST
Connectivity
Operational
Ethernet Services (Fibre, EFM, GEA)
?
Operational
LTE (4G) Services
?
Operational
xDSL Services (ADSL/FTTC)
?
Operational
Colocation (Network Connectivity)
Operational
Cloud Services
Operational
Virtual Datacentre (VDC)
Operational
Virtual Private Servers (VPS)
Operational
High Speed Storage Services
?
Operational
Archival Backup Storage Services
?
Operational
Cloud Connect Backup Storage Service
?
Operational
Core
Operational
Core Network Devices and Routing
?
Operational
Internet Transit
?
Operational
Public Internet Peering
?
Operational
Private Internet Peering
?
Operational
Infrastructure
Operational
Datacentre Issues
?
Operational
Power
?
Operational
Cooling
?
Operational
Security
?
Operational
Platform Services
Under Maintenance
Service Availability Monitoring
?
Operational
DNS Services
?
Under Maintenance
amatis Email Services
?
Operational
Customer Portals, Tools and Contact
Operational
Customer Graphing Tools
?
Operational
amatis Phone System
?
Operational
Customer Support Portal
?
Operational
amatis Website
?
Operational
Cloud Services Management Portal
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance