All Systems Operational

Connectivity Operational
Ethernet Services (Fibre, EFM, GEA) ? Operational
LTE (4G) Services ? Operational
xDSL Services (ADSL/FTTC) ? Operational
Colocation (Network Connectivity) Operational
Cloud Services Operational
Virtual Datacentre (VDC) Operational
Virtual Private Servers (VPS) Operational
High Speed Storage Services ? Operational
Archival Backup Storage Services ? Operational
Cloud Connect Backup Storage Service ? Operational
Core Operational
Core Network Devices and Routing ? Operational
Internet Transit ? Operational
Public Internet Peering ? Operational
Private Internet Peering ? Operational
Infrastructure Operational
Datacentre Issues ? Operational
Power ? Operational
Cooling ? Operational
Security ? Operational
Platform Services Operational
Service Availability Monitoring ? Operational
DNS Services ? Operational
amatis Email Services ? Operational
Customer Portals, Tools and Contact Operational
Customer Graphing Tools ? Operational
amatis Phone System ? Operational
Customer Support Portal ? Operational
amatis Website ? Operational
Cloud Services Management Portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 13, 2025

No incidents reported today.

Sep 12, 2025
Completed - The scheduled maintenance has been completed.
Sep 12, 02:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 21:00 BST
Scheduled - We will be carrying out essential maintenance in our Telehouse North (THN) site. No interruptions to service are expected but customer services terminating at this site are deemed at risk throughout the maintenance window. The maintenance is expected to be carried out within the first hour of the maintenance window.

If any customers experience any major issues during this time please raise to our Support team through the normal channels.

Sep 8, 11:22 BST
Sep 11, 2025
Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025
Resolved - This incident has been resolved.
Sep 8, 11:17 BST
Update - This maintenance was completed successfully.
Sep 8, 11:16 BST
Update - We are continuing to investigate this issue.
Aug 22, 16:39 BST
Investigating - amatis will be performing essential maintenance on our core infrastructure, which may impact platform services across our network, including DNS resolution.

Maintenance Window
Date: Thursday, 28th August 2025
Time: 18:00 to 21:00 BST

During this period, only one DNS server will be impacted at a time. Users may experience intermittent connectivity issues or degraded performance on services reliant on DNS.

This maintenance is part of ongoing efforts to enhance infrastructure reliability and performance.

If you have any questions or encounter issues outside the maintenance window, please contact support@amatisnetworks.com

Aug 22, 16:38 BST
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.