Monitoring - There have been no further issues observed since the device reloaded on 08/03. The hardware vendor are continuing to review the information we sent to them to establish a root cause.
Mar 11, 2024 - 08:25 GMT
Update - The hardware vendor are reviewing all the data from the device to establish a root cause. In the meantime we will be closely monitoring the device for further issues. The device has now been stable for over 1 hour.
Mar 08, 2024 - 13:56 GMT
Investigating - Our Newbury APEX PE device reloaded and we are investigating the cause with the vendor.
Mar 08, 2024 - 12:54 GMT
Connectivity
Operational
Ethernet Services (Fibre, EFM, GEA)
?
Operational
LTE (4G) Services
?
Operational
xDSL Services (ADSL/FTTC)
?
Operational
Colocation (Network Connectivity)
Operational
Cloud Services
Operational
Virtual Datacentre (VDC)
Operational
Virtual Private Servers (VPS)
Operational
High Speed Storage Services
?
Operational
Archival Backup Storage Services
?
Operational
Cloud Connect Backup Storage Service
?
Operational
One of our circuit providers will be carrying out essential maintenance on their network, which will affect one of our network links from LD5 Slough to Telehouse London. We will be re-routing traffic away from the affected link during the maintenance window to reduce the risk to customer services.
If any customers experience any issues during this time please raise to our Support team through the normal channels. Posted on
Mar 13, 2024 - 14:22 GMT